| Terms & Conditions Policy |
About Us: We are wholesale distributor of gift packaging. We sell to the retail, candy, gourmet, and
wine store markets, as well as the gift basket industry. We work with manufacturers and importers to
provide you with unique gift packaging.
We Ship to: United States Only
Product Specifications & Prices: Product prices and specifications are based on information available at the
time of posting and are subject to change without notice. We Reserve the right to substitute similar merchandise
for items that permanently become out of stock due to manufacturer discontinuation. All dimensions, weight and
carton counts are subject to standard deviations. Please be aware that product colors may vary slightly
according to dye lot.
Product Pricing: We are always looking for better deals from our manufacturers or new manufacturers that can
offer better pricing so in turn, we can be cost effective for our customers and stay competitive in our market.
Whenever possible we pass our savings on to you, our customer, through lower pricing.
Method of Payment: Currently, we accept VISA, MASTER CARD, DISCOVER, and AMERICAN EXPRESS. At
this time we do not offer credit terms.
Shipping & Handling (General info): Because we represent several manufacturers across the U.S., we may
direct ship some items from our manufacturers facility. Therefore, items are usually shipped out within 3-4
business days or sooner. Business days do not include National Holidays. Please Allow several business days
for UPS of Fed Ex ground shipping. Please see below for UPS Ground Shipment days in transit. Shipping
Rates, with the exception of special limited time promotional offers from Box and Wrap, are calculated based on
weight and location by UPS formulas. See www.ups.com for further information regarding time in transit and
charges.
Backordered/Out of stock Items: Sometimes we run out of stock of certain high demand items. We usually
restock and receive our supply in a matter of just days (usually under a week) from our various manufacturers.
When an item you have ordered is out of stock, we will ship all of the items that you have ordered that are in
stock and then ship the rest of your order when we receive our stock. When you receive your shipment
verification email, you will see a shipment status for both the items that were shipped and when any out of stock
items are expected to be shipped. We do not charge you for additional shipping. We ship the back ordered
items with the most cost effective carrier. It could be UPS or FedEx depending on location and package weight.
We try our best to continually improve our supply for your product needs.
Custom Orders: Once custom orders are placed they can not be cancelled.
Production Times:
Stock Bags & Boxes with Logo Imprints in Stock Foils or Inks,with no artwork design or corrections is
approximately 4-6 weeks. Production times could be sooner depending on time of year and demand.
Custom Bags & Boxes: (Custom Colors & Custom Sizes, or Artwork design) is approximately 5-8 weeks after
final art and ink approvals. Production times could be sooner depending on time of year and demand.
Custom orders for the Christmas holiday are not guaranteed if placed after October 15th. Custom sizes of bags
and boxes can take up to 12-15 weeks if produced overseas.
Guarantee: We Want You To Be Satisfied! We do our best to buy quality products; however, if you receive a
defective product please notify our customer service department immediately. We will replace it or refund your
money within 90 days of the invoice date.
We Reserve the right to substitute similar merchandise for items that permanently become out of stock due to
manufacturer discontinuation.
Returns Policy: If you are not completely satisfied with your purchase of "in-stock" merchandise, you may
return it to us in new condition and in its original packaging within 30 days of the received date for a refund or
product exchange. It is the customers responsibility to Inspect all of the merchandise upon arrival for any
unsatisfactory items or damages. Boxes or bags that have been assembled for use are not acceptable for a
return. Please do not start assembly of your products until all of your items have been inspected. Returns
received after 30 days will incur a restock fee of 20% (minimum $5.00). We do not accept returns after 60 days
from the invoice date. Returns received within 30 days of the invoice date will be refunded for the entire cost of
the product, shipping charges are not refundable. Before sending a return, please contact our Customer
Service Department for a return authorization code and details of where to return the package to as the
package may have shipped direct from our manufacturer due to our wholesale nature. The Buyer is responsible
for return freight charges. If you would like a sample prior to ordering, please call us and we will send one to
you.
Sales Tax: Currently, with the exception of the state of Georgia, we do not collect sales tax. Since our primary
market at this time is small business, It is the responsibility of the purchaser to file use tax with their residing
state.
wine store markets, as well as the gift basket industry. We work with manufacturers and importers to
provide you with unique gift packaging.
We Ship to: United States Only
Product Specifications & Prices: Product prices and specifications are based on information available at the
time of posting and are subject to change without notice. We Reserve the right to substitute similar merchandise
for items that permanently become out of stock due to manufacturer discontinuation. All dimensions, weight and
carton counts are subject to standard deviations. Please be aware that product colors may vary slightly
according to dye lot.
Product Pricing: We are always looking for better deals from our manufacturers or new manufacturers that can
offer better pricing so in turn, we can be cost effective for our customers and stay competitive in our market.
Whenever possible we pass our savings on to you, our customer, through lower pricing.
Method of Payment: Currently, we accept VISA, MASTER CARD, DISCOVER, and AMERICAN EXPRESS. At
this time we do not offer credit terms.
Shipping & Handling (General info): Because we represent several manufacturers across the U.S., we may
direct ship some items from our manufacturers facility. Therefore, items are usually shipped out within 3-4
business days or sooner. Business days do not include National Holidays. Please Allow several business days
for UPS of Fed Ex ground shipping. Please see below for UPS Ground Shipment days in transit. Shipping
Rates, with the exception of special limited time promotional offers from Box and Wrap, are calculated based on
weight and location by UPS formulas. See www.ups.com for further information regarding time in transit and
charges.
Backordered/Out of stock Items: Sometimes we run out of stock of certain high demand items. We usually
restock and receive our supply in a matter of just days (usually under a week) from our various manufacturers.
When an item you have ordered is out of stock, we will ship all of the items that you have ordered that are in
stock and then ship the rest of your order when we receive our stock. When you receive your shipment
verification email, you will see a shipment status for both the items that were shipped and when any out of stock
items are expected to be shipped. We do not charge you for additional shipping. We ship the back ordered
items with the most cost effective carrier. It could be UPS or FedEx depending on location and package weight.
We try our best to continually improve our supply for your product needs.
Custom Orders: Once custom orders are placed they can not be cancelled.
Production Times:
Stock Bags & Boxes with Logo Imprints in Stock Foils or Inks,with no artwork design or corrections is
approximately 4-6 weeks. Production times could be sooner depending on time of year and demand.
Custom Bags & Boxes: (Custom Colors & Custom Sizes, or Artwork design) is approximately 5-8 weeks after
final art and ink approvals. Production times could be sooner depending on time of year and demand.
Custom orders for the Christmas holiday are not guaranteed if placed after October 15th. Custom sizes of bags
and boxes can take up to 12-15 weeks if produced overseas.
Guarantee: We Want You To Be Satisfied! We do our best to buy quality products; however, if you receive a
defective product please notify our customer service department immediately. We will replace it or refund your
money within 90 days of the invoice date.
We Reserve the right to substitute similar merchandise for items that permanently become out of stock due to
manufacturer discontinuation.
Returns Policy: If you are not completely satisfied with your purchase of "in-stock" merchandise, you may
return it to us in new condition and in its original packaging within 30 days of the received date for a refund or
product exchange. It is the customers responsibility to Inspect all of the merchandise upon arrival for any
unsatisfactory items or damages. Boxes or bags that have been assembled for use are not acceptable for a
return. Please do not start assembly of your products until all of your items have been inspected. Returns
received after 30 days will incur a restock fee of 20% (minimum $5.00). We do not accept returns after 60 days
from the invoice date. Returns received within 30 days of the invoice date will be refunded for the entire cost of
the product, shipping charges are not refundable. Before sending a return, please contact our Customer
Service Department for a return authorization code and details of where to return the package to as the
package may have shipped direct from our manufacturer due to our wholesale nature. The Buyer is responsible
for return freight charges. If you would like a sample prior to ordering, please call us and we will send one to
you.
Sales Tax: Currently, with the exception of the state of Georgia, we do not collect sales tax. Since our primary
market at this time is small business, It is the responsibility of the purchaser to file use tax with their residing
state.
UPS guarantees the day of delivery for every ground package you ship to any address within
the 48 contiguous states, except for any ground package originating in Alaska or Hawaii. In
addition, the guarantee applies to shipments from Puerto Rico to the 48 contiguous states
(see Terms and Conditions for details). Service Map colors may vary due to differences in
hardware and software.
the 48 contiguous states, except for any ground package originating in Alaska or Hawaii. In
addition, the guarantee applies to shipments from Puerto Rico to the 48 contiguous states
(see Terms and Conditions for details). Service Map colors may vary due to differences in
hardware and software.
UPS Shipping Methods definitions supplied by UPS - not all are available on
www.boxandwrap.com
For Additional Information, see the UPS Rate & Service Guide available from www.ups.com
Domestic Destination:
United States Domestic Destination:
UPS Next Day Air Early A.M.®: Guaranteed overnight delivery on business days by 8:00 a.m. to
major cities in the 48 contiguous states and by 8:30 a.m. to most other U.S. cities. Saturday delivery
and pickup is available.
UPS Next Day Air®: Guaranteed delivery to all 50 states and Puerto Rico by 10:30 a.m., noon or end
of the next business day, depending on destination. Some shipments to and from remote locations
may require additional time in transit. Saturday delivery and pickup is available for most US locations.
UPS Next Day Air Saver®: Guaranteed delivery by 3:00 p.m. and 4:30 p.m. to commercial
destinations where UPS Next Day Air® is committed by 10:30 a.m. or noon. Shipments to residential
areas are delivered by end of day.
UPS 2nd Day Air A.M®: (commercial destinations only): Guaranteed delivery by noon on the second
business day to metropolitan commercial destinations where UPS Next Day Air delivery is committed
by 10:30.
UPS 2nd Day Air®: Guaranteed delivery by the end of the second business day to all 50 states and
Puerto Rico.
UPS 3 Day Select®: Guaranteed delivery by the end of the third business day to every address in
the 48 contiguous states.
UPS Ground: Guaranteed day-definite ground delivery to every address within the 48 contiguous
states.
International Destination: (Please be sure to select an option that calculates shipping for your
Country. You will be notified immediately on the website if the shipping option you have chosen does
not work for your destination.)
UPS Worldwide Express Plus(SM)*: Guaranteed delivery by 8:30 a.m. on the next business day to
major metropolitan areas in Canada. Guaranteed delivery by 9:00 a.m. the second business day to
major business centers in 14 European countries.
UPS Worldwide Express(SM)*: Guaranteed delivery to more than 215 countries and territories. To
Canada, overnight delivery by 10:30 a.m. to most major business centers and end-of-day to most
other Canadian destinations. Beyond Canada, delivery is guaranteed by 10:30 a.m. the second
business day for shipments to major business centers and by end of day to most other destinations.
UPS Worldwide Expedited(SM)*: Guaranteed delivery to more than 61 countries. Canada -
typically two business days to most destinations. Mexico - typically within three business days. Major
destinations in Europe, Asia, and Central and South America, typically within four or five business
days.
UPS Standard To Canada: Guaranteed ground delivery to most addressees in the 10 provinces of
Canada. Charges for customs clearance are not included in the rate. Brokerage charges, duties and
taxes will be billed to the importer unless otherwise indicated by the shipper.
* Rates include routine in-house customs clearance by UPS Supply Chain Solutions(SM). Additional
charges will apply if customs clearance is performed by brokerage offices other than those
designated by UPS.
www.boxandwrap.com
For Additional Information, see the UPS Rate & Service Guide available from www.ups.com
Domestic Destination:
United States Domestic Destination:
UPS Next Day Air Early A.M.®: Guaranteed overnight delivery on business days by 8:00 a.m. to
major cities in the 48 contiguous states and by 8:30 a.m. to most other U.S. cities. Saturday delivery
and pickup is available.
UPS Next Day Air®: Guaranteed delivery to all 50 states and Puerto Rico by 10:30 a.m., noon or end
of the next business day, depending on destination. Some shipments to and from remote locations
may require additional time in transit. Saturday delivery and pickup is available for most US locations.
UPS Next Day Air Saver®: Guaranteed delivery by 3:00 p.m. and 4:30 p.m. to commercial
destinations where UPS Next Day Air® is committed by 10:30 a.m. or noon. Shipments to residential
areas are delivered by end of day.
UPS 2nd Day Air A.M®: (commercial destinations only): Guaranteed delivery by noon on the second
business day to metropolitan commercial destinations where UPS Next Day Air delivery is committed
by 10:30.
UPS 2nd Day Air®: Guaranteed delivery by the end of the second business day to all 50 states and
Puerto Rico.
UPS 3 Day Select®: Guaranteed delivery by the end of the third business day to every address in
the 48 contiguous states.
UPS Ground: Guaranteed day-definite ground delivery to every address within the 48 contiguous
states.
International Destination: (Please be sure to select an option that calculates shipping for your
Country. You will be notified immediately on the website if the shipping option you have chosen does
not work for your destination.)
UPS Worldwide Express Plus(SM)*: Guaranteed delivery by 8:30 a.m. on the next business day to
major metropolitan areas in Canada. Guaranteed delivery by 9:00 a.m. the second business day to
major business centers in 14 European countries.
UPS Worldwide Express(SM)*: Guaranteed delivery to more than 215 countries and territories. To
Canada, overnight delivery by 10:30 a.m. to most major business centers and end-of-day to most
other Canadian destinations. Beyond Canada, delivery is guaranteed by 10:30 a.m. the second
business day for shipments to major business centers and by end of day to most other destinations.
UPS Worldwide Expedited(SM)*: Guaranteed delivery to more than 61 countries. Canada -
typically two business days to most destinations. Mexico - typically within three business days. Major
destinations in Europe, Asia, and Central and South America, typically within four or five business
days.
UPS Standard To Canada: Guaranteed ground delivery to most addressees in the 10 provinces of
Canada. Charges for customs clearance are not included in the rate. Brokerage charges, duties and
taxes will be billed to the importer unless otherwise indicated by the shipper.
* Rates include routine in-house customs clearance by UPS Supply Chain Solutions(SM). Additional
charges will apply if customs clearance is performed by brokerage offices other than those
designated by UPS.
| UPS GROUND - Business days in transit from: ATLANTA, GA. 30328 |
| Box and Wrap is Your Unique Source For Gift, Candy, Retail & Cosmetic Packaging! Privacy Policy Terms and Conditions www.boxandwrap.com Copyright 2007 |
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| Hours: 9:00am - 6:00pm EST customerservice@boxandwrap.com 1-866-349-9727 |
| Unique Wholesale Packaging |
